GENERAL TERMS AND CONDITIONS
OUR SHIPPING POLICIES
GENERAL TERMS AND CONDITIONS
GENERAL TERMS AND CONDITIONS
- We accept returns for a period of 15 days from purchase.
- The product must be returned in new condition with receipt.
- We will reimburse on the method or payment that was used to pay.
- Customer is responsible for shipping the item back to us. In store returns are free.
- Product information such as images and descriptions may vary slightly from the actual product. In the case of used and blem products, the color may not be accurate as we do not track colors for these sorts of products. Please contact the store directly if you require this information. (info@boutiqueborealdesign.com)
- We reserve the right to refuse/cancel any order for whatever reason. You will then be refunded immediately.
- Clearance items are sold « as is, where is” with no possibility of return or refund.
- When picking up rental kayaks, you will need to accept our release of liability and we will put a hold on your credit card to ensure the return of the kayak.
- All sales of liquidation, used and blem products are final “as is, where is”. We will not accept returns, exchanges or credit.
OUR SHIPPING POLICIES
OUR SHIPPING POLICIES
- On orders of $100 or more, before taxes
- Offer limited to web orders shipped Standard Post within Canada.
- Your order has to meet Canada Post size and weight requirements. Oversize items, such as kayaks will not qualify for free shipping.
- Orders under $100 sent via Standard Post within Canada are $14.99.
FREE IN-STORE PICKUP
Pickup your order in our store for free shipping. Some conditions apply:
- Orders can be picked up for free even on oversized items. The pickup address is 3600 1st Street, suite 40, St-hubert, Quebec, Canada, J3Y8Y5
- We offer limited tracking for in-store pickup orders.
SHIPPING WITHIN CANADA
Orders are sent via Standard Post unless otherwise specified. Applicable provincial and federal taxes are applied when your order is processed according to where the item will be shipped. Most orders are shipped from St-Hubert, QC and take one to two business days to process, in addition to the delivery times shown. Isolated and rural areas may take longer. Please allow 2-12 days to receive your goods.
SHIPPING RESTRICTIONSShipping restrictions may apply to certain products and destinations. These restrictions include regional distribution agreements, hazardous or over-sized products.
- We accept returns for a period of 15 days from purchase.
- The product must be returned in new condition with receipt.
- We will reimburse on the method or payment that was used to pay.
- Customer is responsible for shipping the item back to us. In store returns are free.
- Product information such as images and descriptions may vary slightly from the actual product. In the case of used and blem products, the color may not be accurate as we do not track colors for these sorts of products. Please contact the store directly if you require this information. (info@boutiqueborealdesign.com)
- We reserve the right to refuse/cancel any order for whatever reason. You will then be refunded immediately.
- Clearance items are sold « as is, where is” with no possibility of return or refund.
- When picking up rental kayaks, you will need to accept our release of liability and we will put a hold on your credit card to ensure the return of the kayak.
- All sales of liquidation, used and blem products are final “as is, where is”. We will not accept returns, exchanges or credit.
- On orders of $100 or more, before taxes
- Offer limited to web orders shipped Standard Post within Canada.
- Your order has to meet Canada Post size and weight requirements. Oversize items, such as kayaks will not qualify for free shipping.
- Orders under $100 sent via Standard Post within Canada are $14.99.
FREE IN-STORE PICKUP
Pickup your order in our store for free shipping. Some conditions apply:
- Orders can be picked up for free even on oversized items. The pickup address is 3600 1st Street, suite 40, St-hubert, Quebec, Canada, J3Y8Y5
- We offer limited tracking for in-store pickup orders.
SHIPPING WITHIN CANADA
Orders are sent via Standard Post unless otherwise specified. Applicable provincial and federal taxes are applied when your order is processed according to where the item will be shipped. Most orders are shipped from St-Hubert, QC and take one to two business days to process, in addition to the delivery times shown. Isolated and rural areas may take longer. Please allow 2-12 days to receive your goods.
SHIPPING RESTRICTIONSShipping restrictions may apply to certain products and destinations. These restrictions include regional distribution agreements, hazardous or over-sized products.